Postal Service 474 Practice Exam

How would a person describe their feelings about problem-solving if they believe many problems have no solutions?

1. Feeling hopeful

2. Feeling discouraged

3. Feeling indifferent

4. Feeling empowered

The correct answer is: Feeling discouraged

When a person believes that many problems have no solutions, this perspective can lead to a feeling of discouragement. It reflects a mindset that sees challenges as insurmountable or believes that efforts to resolve issues are futile. This lack of confidence in positively addressing problems can result in a sense of hopelessness, leading to a diminished motivation to tackle challenges. In contrast, feelings of hope would typically arise from a belief that solutions exist and can be found. Feeling indifferent would suggest a lack of concern or emotional investment in the problems, which doesn’t align with the recognition of problems perceived as unsolvable. Feeling empowered generally indicates a sense of agency and confidence in one's ability to effect change, which contradicts the belief that problems are unsolvable. Therefore, the sense of discouragement is the most fitting description of feelings about problem-solving in this scenario.